Описание:
Компания Серенити, разработчик веб и мобильных решений для бизнеса, в поисках хорошего специалиста по поддержке клиентов. Серенити — это сплоченная команда молодых и позитивных специалистов, которые любят свою работу и свое призвание. Мы ищем увлеченных людей, желающих учиться и профессионально расти, для чего мы стараемся создавать в нашей компании все условия. Описание вакансии мы написали на английском, так как работать нужно будет в международной команде. You will: Consult and support potential and existing clients of our service; Communicate with other departments, exchange information with them, and help to solve our clients’ problems; Work with CRM systems; Ensure customers are happy and continue to use our services; Report on the problems and bugs to the IT teams promptly; Assist colleagues from the Sales team. It’s a match if: You speak English fluently (Upper-intermediate/Advanced level); You’re motivated to help people understand how the system works; You have good communication skills and quick and efficient problem-solving abilities; You are empathetic, compassionate, responsive, resourceful, and conscientious. You can find an approach to all types of people; You’re independent and have responsibility for the decisions taken. You can prioritize your tasks and be focused on quality; Nice-to-have skills: Experience in the customer support/success specialist position or similar. Second foreign language (intermediate or higher). We offer: Professional development with interesting projects to work on. Official full-time job with social benefits A friendly team of top-notch professionals with a positive atmosphere, you can meet our internation team by visiting https://www.properstar.com/meet-the-team Nice office in the center of Yoshkar-Ola, hybrid schedule or remote work - you’re free to choose the most suitable option
